# Recovery

>Once resources are recovered, data cannot be recovered, so please renew or recharge before resources are recovered to avoid impacts on your business.

## Notification Channels

All notifications will be sent to the recipients you have set through email, SMS, and internal messages.

Set Notification Recipients:`https://console.scloudsg.com/uaccount/costcenter`  
![img](https://cdn.udelivrs.com/2025/04/5f5bbe5595a5017df77af1f6eefe5210_1744353615236.jpg)<br>



## Recovery Policy

The resource recovery policies for different billing methods are detailed in the table below: (Note: t0 is the resource expiration time; "service suspension" for UPHost refers to "shutdown")

| Billing Method | Recovery Policy |
| ---    | --- | 
| Prepaid - Daily    | Expiration Reminder: 3 days before expiration<br/>Service Suspension Alert: t0<br/>Service Suspension Notification: t0+1h<br/>Recovery Alert: t0 + 22h<br/>Recovery Notification: t0 + 24h |
| Prepaid - Monthly/Annually   | Expiration Reminder: 7 days/5 days before expiration<br/>Expiration Notification: t0<br/>Service Suspension Alert: t0+2 days<br/>Service Suspension Notification: t0+3 days<br/>Recovery Alert: t0 + 9 days<br/>Recovery Notification: t0 + 10 days |